Return & Refund Policy

We want you to love your Decoreni wallpaper. If something isn't right, we're here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.

To initiate a return, please contact us at info@decoreni.com with your order number and reason for return. We'll provide you with return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery at info@decoreni.com with photos of the issue. We will send a replacement or issue a full refund at no cost to you.

Non-Returnable Items

• Items that have been opened, installed, or used
• Custom or personalized orders
• Sale items (unless damaged or defective)

Exchanges

We do not offer direct exchanges. If you'd like a different product, please return your original order for a refund and place a new order.

Questions?

If you have any questions about our return policy, please reach out to us at info@decoreni.com. We're happy to help!